Terms and Conditions
Last Updated: July 01, 2017
Placing your Order
Prior to production, corrections may be subject to additional charges. If corrections are requested after production of the affected pieces, full original order production charges apply.
All prices are in CDN Dollars for projects originating in Canada. All prices are in US Dollars for projects originating in any jurisdiction other than Canada, F.O.B. Markham, ON, and valid as denoted on our Crystal Sensations® Price Lists. While we will strive to maintain pricing as shown, we may have to adjust pricing from time to time due to currency exchange rate fluctuations. Current pricing may be verified by calling us directly. While Crystal Sensations® endeavors to maintain the accuracy of pricing on various industry search engines, industry distributors are advised to check pricing with Crystal Sensations® prior to quoting clients if they are using such industry search engines.
3D Subsurface Laser Engraving: We work with almost any 3D file format. Contact us for specifics.
2D Subsurface Laser Engraving: Photos and other bitmap art may be subsurface engraved. Formats accepted for this purpose include BMP, JPEG, or TIFF at a minimum resolution of 300 DPI or better. If your artwork will not result in an acceptable product, we will contact you to discuss alternatives.
Other carrier services can be arranged upon customer request. There is an additional pickup charge of $12 per shipment for FedEx Ground. Any pickup charges will be charged to the customer, and the customer bears all responsibility for loss, damage and/or the requested carrier’s failure to meet their service commitments. Please note that all shipments require a signature, and any arrangement between the courier and the customer to deliver without a signature is done so strictly at the risk of the receiver.
The content on this website is for general informative use only and is subject to change at any time without notice. Images and information supplied are the property of Crystal Sensations® and must not be reproduced or distributed without our expressed permission.
You acknowledge that information on this website may contain inaccuracies, all technical information should be confirmed with your salesperson to ensure complete and accurate information.
All trademarks reproduced on this website (other than Crystal Sensations®) are not the property of Crystal Sensations®. Logos and trademarks are used with permission and do not imply endorsement from a company unless otherwise stated. Reproduction of these assets is restricted without permission from both Crystal Sensations® and the respective company.
Improper use of this website may raise claims for damages and/or criminal offence. Unauthorized access to Log In areas is strictly prohibited.
If this website links to another website not owned and operated by Crystal Sensations® then we do not have any responsibility over the content or liability regarding said website. These links are provided for your convenience.
Questions or Concerns
If you have any questions or concerns, please call us or write to us using the following contact information:
Monday – Friday
9am – 5pm
Address 950 Denison Street, Unit 19
Phone 1-855-946-4832 | 905-479-8652